Student-Parent Support Worker/Program Facilitator of Tutoring

Job Detail

Company: Recruiting through World Skills Employment Centre
Industry: Non-profit Sector
Job Type: Full Time
Salary Level ($):
Job Location: Ottawa, ON, Canada
Highest Level Of Education: Bachelor
Job Posting Date: 14-Jun-2017
Apply by: 27-Jun-2017

Job Description:

Job Opportunity with Pinecrest Queensway Community Health Centre (PQCHC)

World Skills Employment Centre is working with Pinecrest Queensway Community Health Centre (PQCHC) to recruit for the position of Student-Parent Support Worker/Program Facilitator of Tutoring.
World Skills is not hiring for this position. If you are interested in this opportunity, please follow these steps:
  • Please send a cover letter and a resume to, on or before 9:00am, June 27th, 2017.
  • Please write the position title in the subject line of your email.
  • Please save your targeted cover letter and resume as a SINGLE word document, with the file name Your First Name_ Last Name_Position Title (John_Smith_Project Officer).
  • Late applications will not be accepted.

If you are not yet registered with World Skills, please contact 613-233-0453 to book an appointment for Intake and Assessment or to learn more about our programs and services. World Skills works with newcomers/immigrants to help them integrate into the Canadian labor market.
Job Summary The Student-Parent Support Workers/Program Facilitators (SPSW/PF) are responsible for building relationships and facilitating ongoing communication with students, parents/guardians and secondary school staff with the objective of supporting students’ academic success. This includes identifying students’ strengths and challenges and working collaboratively with the Pathways team and secondary school partners to ensure that students are appropriately supported both within school and within the Pathways Program. In addition, the SPSW/PF works closely with the Coordinator of Tutoring to set-up the tutoring sites, monitor tutoring sessions and support volunteer tutors.
Job Specific Responsibilities 1. Relationships with Students, Parents, and School and Community Partners
  • Establish and maintain positive and supportive relationships with Pathways students, parents/guardians and secondary school staff to ensure that students fully participate in the program and in school. This will be achieved by maintaining regularly bi-weekly contact with students, parents/guardians, and school staff.
  • Become familiar with the strengths and capacities, as well as the barriers and challenges, faced by Pathways students and, where needed, refer students to appropriate resources including academic, social and emotional supports within the school system and in the broader community.
  • Act as a liaison with school staff, students, and parents and support strong communication between and among these parties. This will include ensuring that Pathways students and their parents are aware of graduation requirements and of their rights and responsibilities within the education system. It may also include advocating for students and their parents/guardians to school and school board staff in decisions affecting the educational and social development of students.
  • Support participants to attend school regularly and punctually by monitoring attendance and communicating regularly and effectively with school staff, parents and program staff.
  • Ensure participants receive their financial supports (food vouchers or bus passes) and that distribution of these supports is tracked in the Pathways database.
  • Ensure that Pathways students participate in Pathways tutoring and mentoring activities as required or in alternative programming, where appropriate.
  • Act as a liaison between the schools and the tutoring and mentoring sites and ensure that tutoring and mentoring staff and volunteers have the information they need to provide effective academic and social support to students, for example by sharing information about upcoming assignments and tests as well as students’ learning styles and learning needs.
  • Maintain effective communication of information among program staff, mentors, tutors, teachers and other providers of services to students enrolled in the Pathways Program.
2. Tutoring
  • Under the direction of the Coordinator of Tutoring, contribute to volunteer recruitment, screening, orientation and training.
  • Assist in compiling and maintaining resources, including text books, school supplies and relevant software, for the tutoring sites.
  • Provide supervision and support to volunteers during tutoring sessions, and provide tutoring cover-off if required.
  • Identify indicators of tutoring success/difficulties and provide support and re-direction as needed to ensure that student needs are being met.
  • Work with other members of the tutoring team to ensure a safe and secure learning environment for students during tutoring sessions(behavior management, ensuring that emergency exits are clear, managing the flow of people in and out of the space to ensure no unauthorized access, etc).
3. Administration and Team Work
  • Collect school attendance, credit summaries and report cards from schools on a regular basis and enter this information into the Pathways database in a timely manner.
  • Document interactions with students, parents and school staff in accordance with program policies in the Pathways database. Documentation should include support provided, referrals made, and updates regarding students’ strengths and accomplishments as well as challenges and needs.
  • Participate in regular team and sub-team meetings to ensure that there is strong collaboration between and among all Pathways staff and program components.
  • In collaboration with other Pathways staff, participate in ongoing program evaluation and program development efforts, including the development of workshops and specialized activities designed to meet the needs of Pathways students and parents.
  • Maintain knowledge of high school curriculum changes and challenges.
  • Other tasks as assigned, from time to time.

Qualifications 1. Education
  • University degree in education or social work, or an equivalent combination of education and experience
2. Professional Experience
  • Experience working with high school age youth from diverse backgrounds.
  • Experience planning and delivering successful informal programming for youth.
  • Experience working in partnership arrangements.
3. Key Competencies
  • Knowledge of Ontario secondary school curriculum and challenges, including knowledge of approaches to providing support to youth with special educational challenges and needs.
  • An understanding of the barriers and challenges faced by youth in culturally diverse, low-income communities.
  • Knowledge of, and experience with, informal individual counseling techniques and mentorship.
  • An understanding of group dynamics and experience facilitating cultural diverse groups of youth and adults.
  • Knowledge of community and social service resources, in particular services for youth.
  • An understanding of and commitment to anti-discriminatory practices.
4. Linguistic Profile (for Centres with French Language Service Designations)
  • Under the Centre’s designation to provide French Language Services
  • Based on New Avenues Linguistics Rating Scale: A+ (highest skill) to C- (lowest skill) - French (oral expression): A (bilingual preferred) - French (oral comprehension): A (bilingual preferred) - French (reading comprehension): A (bilingual preferred)
  • Other languages an asset 5. Personal Suitability/Other Requirements
  • Strong communication and organizational skills.
  • Ability to work flexible hours, including regular evening work.
  • Access to a vehicle required.
  • Bilingual (English/French) preferred.

  • Status: Full Time Permanent
  • Hours: 70 hours biweekly
  • Benefits and eligibility: Cost-shared health and dental benefits, HOOPP (pension) eligibility
  • Pay scale: $23.339-27.458/hour