Job Opportunity with Ministry of Community and Social Services
World Skills Employment Centre is working with Ministry of Community and Social Services to recruit for the position of Case Worker (Bilingual).
World Skills is not hiring for this position. If you are interested in this opportunity, please follow these steps:
Please write the position title in the subject line of your email.
Please save your targeted cover letter and resume as a SINGLE word document, with the file name NEEP_Your First Name_Last Name_Position Title (NEEP_John_Smith_Project Officer).
Late applications will not be accepted.
If you are not yet registered with World Skills, please contact 613-233-0453 ext.300 / Reception@ottawa-worldskills.org to book an appointment for Intake and Assessment or to learn more about our programs and services.
World Skills works with newcomers/immigrants to help them integrate into the Canadian labor market. http://www.ottawa-worldskills.orgCASEWORKEROrganization:
Ministry of Community and Social Services
Social Assistance Operations Division - Ontario Disability Support Program
1 Temporary (12 months with possible extension)
10503 - Welfare Field Worker 2
$1,154.00 - $1,386.23 Per Week* *Indicates the salary listed as per the OPSEU Collective Agreement.
Understanding the job ad - definitions
Apply OnlineView Job Description
Are you highly motivated and client-centered? Consider this opportunity to respond to inquiries and provide program information to a diverse clientele, the public, advocacy groups and agencies.
What can I expect to do in this role?You will:
provide customer service and consultation to clients
collect and evaluate information to determine eligibility for ODSP Income and Employment Supports
make adjustments to entitlements and resolve conflict situations
explain legislation and ministry initiatives
prepare a range of communication materials
plan and deliver information sessions to clients and stakeholders, on community-based employment supports
How do I qualify?Mandatory
Advanced level verbal and written French language skills.
Customer Service and Communication Skills
you can provide effective customer service to clients with disabilities
you have the ability to liaise with community agencies, provide information to clients, and resolve conflict situations
you have effective communication and consulting skills to write clear, concise reports and conduct information sessions
you demonstrate sensitivity towards diversity/inclusion of applicants/clients and co-workers
you have interviewing skills to conduct interviews with clients by phone or in person
you have effective listening skills to determine client needs and make appropriate referrals
you have knowledge of community services, resources, policies, programs and issues/barriers affecting clients with disabilities
you have knowledge of labour market trends
you are able to interpret and apply legislation in order to review/determine program eligibility and identify infractions
Analytical, Planning and Organizational Skills
you demonstrate planning and organizational skills to set priorities, work within time constraints and meet deadlines
you have demonstrated analytical skills to collect, document and evaluate information
you are able to work in a team environment
Successful candidates may be required to undergo an employment screening check in accordance with the Ontario Employment Screening Checks Policy.
1 Bilingual Temporary, duration up to 12 months, 1479 John Counter Blvd, Kingston, East Region
Ontario Public Service Employees Union
Understanding the job ad - definitions
Health and Social Services
Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment Services staff will contact you within 48 hours.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.Remember: The deadline to apply is Wednesday, August 16, 2017 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
The Ontario Public Service is an inclusive employer. Accommodation is available under the Ontario Human Rights Code.
Only World Skills clients can apply to job postings at this time. If you are a newcomer and wish to access this job board, please book an appointment to see if you can become a client.