Job Opportunity with Royal Ottawa Health Care Group
World Skills Employment Centre is working with Royal Ottawa Health Care Group to recruit for the position of Systems Navgator.
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Temporary Full-time (1.0 FTE Days)
Contract end date: 1 year with possibility of extension
Program:Operational Stress Injury Clinic
The OSI Clinic provides specialized mental health assessment and treatment to clients and their families referred by Veterans Affairs Canada (VAC), RCMP, and the Department of National Defense (DND). Clients are referred for work-related psychological stress and trauma (e.g. Posttraumatic Stress Disorder and other anxiety disorders; Depression; Chronic Pain, etc.). The systems navigator will be part of an interdisciplinary team providing services to clients and their families.
Use best-practice and innovative approaches to provide client-centered services
Collaborate with team members and stakeholders to coordinate the intake and transition of clients of the OSI Clinic
Provide direct assistance and support to clients while they are transitioning into and out of the Clinic
Develop and maintain comprehensive processes, databases and spreadsheets with relation to client care, clinic flow and waitlists
Regularly update client service and crisis intervention plans
Advocate on behalf of clients, families and caregivers for appropriate services and resources
Engage client, family and community supports in the clinical interventions and risk reduction strategies with the interdisciplinary team, to ensure the continuum of care, and facilitate follow up in the community
Liaise, consult and work collaboratively with community service providers, and develop partnerships with community agencies and community groups
Document on patient’s clinical record according to hospital, college, and legislative standards
Demonstrate thorough knowledge of the theories and practices of a social service worker
Complete and maintain all requirements for registration with OCSWSSW
Keep current of hospital policies and procedures and applicable legislation
Maintain workload measurement and data collection (CROMIS) as required
Provide education with various stakeholders i.e. VAC district offices
Coordinate care among internal and external service providers
Maintain contact with the referring VAC area counsellors, RCMP, and DND
Utilize tele mental health and other distance technologies in the provision of services in outlying communities
Work with the Canadian network of OSI clinics, and follow the leadership of the Operational Stress Injuries National Network
Provide educational presentations to community groups and conferences (travel required)
Flexibility in work schedule; day and evening hours as required
Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of the Royal.
Ensure a work environment that is conducive to the Royal’s Respectful Workplace policy.
Other duties as required
Diploma in Social Service Work from a recognized program that is approved by the Council of the OCSWSSW
Registration is current and in good standing with OCSWSSW
Must have a minimum of three (3) years’ experience in clinical work in mental health
Knowledge of mental health best practices, community services, and crisis response
Experience working in an interdisciplinary service delivery model is mandatory
Suicide Intervention training (ASSIST) and Non Violent Crisis Intervention training an asset.
Training and experience with motivational interviewing, DBT and CBT is an asset
Demonstrated ability to work independently
Effective team skills
Ability to work with computers/computer skills is required
Advanced proficiency with Excel
Valid driver's license and access to a vehicle (as travel may be required)
Bilingual (French/English) is mandatory. English level A- is mandatory in oral comprehension, expression, reading, and writing. French level A- is mandatory in oral comprehension and oral expression.If a bilingual candidate is not successful, The Royal will consider candidates with a proficiency level of B+ in French with the agreement to enroll and complete a recognized French Language Training program to attain the required proficiency level of A- in oral expression and comprehension and reading within a thirty (30) months' time period agreed to by all parties. The required proficiency level may vary depending on the minimum requirement of the position. This level can vary between A- to A+.
The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
All new hires will be required to obtain a Police Records Check as a pre-condition of employment.
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