Officer, Quality Management and Monitoring

Job Detail

Company: Canadian Red Cross
Industry: Non-profit Sector
Job Type: Full Time
Salary Level ($):
Job Location: Ottawa, ON, Canada
Highest Level Of Education: Bachelor
Job Posting Date: 06-Oct-2017
Apply by: 12-Oct-2017

Job Description:

Job Opportunity with Canadian Red Cross

World Skills Employment Centre is working with Canadian Red Cross to recruit for the position of Officer, Quality Management and Monitoring.
World Skills is not hiring for this position. If you are interested in this opportunity, please follow these steps:
  • Please send a cover letter and a resume to, on or before 9:00am, October 12th, 2017.
  • Please write the position title in the subject line of your email.
  • Please save your targeted cover letter and resume as a SINGLE word document, with the file name Your NEEP _First Name_Last Name_Position Title (NEEP_John_Smith_Project Officer).
  • Late applications will not be accepted.

If you are not yet registered with World Skills, please contact 613-233-0453 to book an appointment for Intake and Assessment or to learn more about our programs and services.
World Skills works with newcomers/immigrants to help them integrate into the Canadian labor market.

One Year, Full-Time

Ottawa, National Office

  The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking an Officer of Quality Management and Project Monitoring in the Emergency Management department.  Reporting to the Senior Manager, Programs & Partnerships, Disaster Management, the Officer – Quality Management and Monitoring provides quality management and technical support in accordance with Community Partnerships Program’s established protocols and practices. The incumbent supports the Community Partnerships team in ensuring that all applications meet Program criteria and requirements, appropriate internal approvals are obtained, develops reports for senior management, and provides quality assurance for all aspects of the Program, as well as provides direct support to the Community Partnerships Table, with specific reference to the BC Fires Operation.

  • Ensure incoming community partnership applications, necessary internal documents and subsequent legal agreements and amendments are appropriately approved;
  • Initiates second-level review (after Project Officer) of applications, budgets, work plans, screening documents, checklists, decision papers, memos to ensure information is complete, consistent and fulfills the criteria defined in the Community Organization Partnerships Guidelines & selection criteria;
  • Ensures the existing community partnerships process is implemented effectively, and identifies challenges in the process with recommended adjustments;
  • Supports linkages between the Community Partnerships team and the National Office Programs team with regards to implementation and progress of the grants programs;
  • Supports Project Officers regarding administrative processes or systems as required;
  • Monitor all report and payment schedules, provide a second-level review of all incoming reports and obtain required approvals, ensure payments are released as per legal requirements, seek amendments to legal agreements as required;
  • Support the maintenance of tracking tools (logs, payments and report schedules) for each of the grant programs established in the operation;
  • Tracks financial totals of approved grants against the funding envelope with support of Finance;
  • Participates in discussions and meetings with regards to revisions, development or implementation of tools and processes for completing grant approvals, monitoring and reporting;
  • Provide support to the Community Partnerships Table by acting as a main point of contact for all members, coordinating all logistics related to Table meetings;
  • Compile all applications for review from both the CRC other funding partners
  • Act as the main point of contact for the co-Chairs, Table members and CRC Program leadership
  • Maintain an awareness of other funders and provide referrals where appropriate to facilitate investments by others into community recovery. Work with both agencies to ensure all applications are ready with internal approvals and sent to all Table members;
  • Take meeting minutes and distribute them in a time-efficient manner, and arrange logistics for meetings and/or conference calls as required;

Education and Experience: The minimum qualifications for this position are the completion of a university degree from a recognized institution, and 3 years of job related work experience within humanitarian organizations.  An understanding of the role of other agencies in disaster response is required, especially community-based organizations and not-for-profit. Experience in developing and maintaining working relationships with a broad range from individuals to agencies is also required.
 Abilities and Skills:
  • Strong attention to detail;
  • Ability to synthesize information from multiple sources;
  • Strong organizational skills;
  • Ability to influence others;
  • Strong customer service skills;
  • Ability to work with colleagues remotely;
  • Proven analytical capacity and ability to communicate effectively orally and in writing;
  • Effective interpersonal skills including an ability to work within teams and communicate effectively;
  • Excellent written and oral communication skills in English required;

This position requires a successful Canadian criminal record check.  The Canadian Red Cross Society is an equal opportunity employer.
Working Conditions: -   35-hour work week, Monday to Friday -   The majority of the work is performed in an office environment. -   Occasional requirement to work overtime hours, often with short notice.
While we appreciate all responses, only candidates under consideration will be contacted.  Please note that relocation funding is not available for this position.