Cross-cultural Training

Communication in a Diverse Workplace

Increased cultural diversity brings different communication styles and perspectives to an organization. Being able to navigate across cultures is essential for positive business communication, productivity and engaged employees. Adjusting to the new labour force requires knowing how to effectively recruit, onboard, manage, and retain a diverse workforce with the appropriate skills, knowledge and abilities for the future.

World Skills offers cross-cultural training for employers and their teams. We help employers reduce recruitment, retention and training costs, and raise their organization’s appeal to internationally trained individuals.

We offer:

• One-on-one consultations
• Team-building cross-cultural communication training
• Orientation and onboarding for newly hired newcomers and their supervisors/team
• Post-recruitment support

Contact us to request a consultation


World Skills' News


Dear clients, volunteers, employers, partners and stakeholders; due to the special circumstances related to COVID-19, from March 17, 2020 and until further notice, our employment services are being offered remotely using e-mail, telephone, and other available technologies.

We have made an effort to transition all our services online which include: job search workshops, employer events, language courses, individualized employment counseling, intake and assessment of new clients, re-assessment of existing clients, pre-screening candidates for job opportunities, our resume clinic, among other services.

For group format, we're mostly using zoom and for one/one we're very open to whichever technology works for you.

If you're a newcomer job seeker who'd like to register as a World skills Client please click this link to book an appointment. Stakeholder who'd like to find out more, please connect with us via e-mail at

Your questions and requests will be dealt with by our solicitous staff.

Please stay safe and follow the advice of health officials.