Program Manager, Entrepreneurial Newcomers, Refugees and Immigrant Collaboration Hub (ENRICH)

Status: Full time position, (35 hours per week) contract to March 31, 2021 with possibility of extension
Application process: Submit your online application (cover letter and resume) saved as one file with Your Name_ENRICH Manager as the subject heading to: 
Deadline: Wednesday, September 30, 2020
Salary: $30.58 per hour


World Skills Employment Centre, a not-for-profit employment service for new Canadians, is seeking to fill the position of Program Manager for the Entrepreneurial Newcomers, Refugees and Immigrant Collaboration Hub (ENRICH). The main role of this position is to supervise and coordinate all activities that support the social and economic integration of aspiring newcomer entrepreneurs. The manager will perform the following duties:

 Develop a project plan and ensure the implementation of project activities through the monthly goals, resource and strategies to meet the funding deliverables
 Oversee the development and delivery of workshops and trainings to support the needs of the facilitators and clients
 Recruit new training facilitators on an as-needed basis and develop a training schedule for all cohorts each year
 Develop and implement an outreach strategy including a communications plan and marketing material to promote the services at the hub
 Be a focal point in building corporate partnerships and relationships with successful entrepreneurs and mentors
 Work collaboratively with community partners and sector experts to develop tools and resources for aspiring newcomer entrepreneurs to understand demographics, sector dynamics, regulations, consumer preferences etc.
 Oversee the management of the Mentorship and Alumni Programs
 Oversee the sourcing of work shadowing opportunities for aspiring newcomer entrepreneurs through labour market research, attending networking events, job fairs and other opportunities to connect with employers
 Oversee the creation of a database containing sector related information; key players, value chain analysis, procurement and sales mechanisms, etc.  Manage annual program budget to ensure resource allocation is aligned with funding deliverables (when necessary) and implement cost effective measures to avoid slippages and overruns
 Assist in fund raising and development to expand or add value to the range of services offered by the hub
 Provide weekly/monthly/quarterly reports as required
 Attend staff meetings, team meetings and other external meetings as required
 Perform other duties from time to time, as required by the organization


 University Degree in related field (business, economics, finance etc.) and 2-5 years of experience in new venture development or innovative start-up experience in a business or academic environment
 Must have strong program development and project management abilities
 Must have strong financial, budgetary, interpersonal, and supervisory skills
 Experience in working with employers and various stakeholders and partners
 Understanding of industry and labour market trends
 Experience in communication material development and effective ways to create visibility for the program
 Be able to work under pressure, establish priorities and deal with tight timelines
 Communicate effectively (verbal and written) and have excellent interpersonal and intercultural skills
 Be able to recognize the need for change and to develop plans for change where necessary
 Experience in working with newcomers and immigrants
 Advanced skills in communication, writing, MS Office, and in leveraging social media
 Fluency in English (oral and written) is essential
 French is a strong asset

Due to funding provenance for this position, candidates must be either a Permanent Resident or a Canadian Citizen.

World Skills Employment Centre is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the HR Manager upon scheduling your interview. We encourage applications from qualified people of all backgrounds, including women, member of visible minorities, Aboriginal peoples, LGBTQ++ and persons with disabilities.
Thank you for your interest in this position; only candidates selected for an interview will be contacted


World Skills' News


Dear clients, volunteers, employers, partners and stakeholders; due to the special circumstances related to COVID-19, from March 17, 2020 and until further notice, our employment services are being offered remotely using e-mail, telephone, and other available technologies.

We have made an effort to transition all our services online which include: job search workshops, employer events, language courses, individualized employment counselling, intake and assessment of new clients, re-assessment of existing clients, pre-screening candidates for job opportunities, our resume clinic, among other services.

For group format, we're mostly using zoom and for one/one we're very open to whichever technology works for you.

If you're a newcomer job seeker who'd like to register or a stakeholder who'd like to find out more, please connect with us via e-mail at

Your questions and requests will be dealt with by our solicitous staff.

Please stay safe and follow the advice of health officials.