Roadmap to Employment


About the Program

Roadmap to Employment is a program designed to assist refugees and newcomers in general with lower language skills, who are looking to obtain employment commensurate to their skills and education.

The overall objective of the program is to facilitate the integration of refugees and newcomers into the Ottawa labour market through:

• Individual needs assessment
• Pre-employment group training
• One-on-one pre-employment support
• Workplace orientation and cross-cultural communications training
• Hands-on activities related to resume writing, job interview practice, and professional networking
• Employer referrals and job matching

World Skills is committed to support our clients in their integration process in Canada and to continue working in partnership with different organizations toward the common goal of helping them succeed.

For more information contact World Skills Employment Centre at or (613) 233-0453 Ext. 300.

World Skills' News


Dear clients, volunteers, employers, partners and stakeholders; due to the special circumstances related to COVID-19, from March 17, 2020 and until further notice, our employment services are being offered remotely using e-mail, telephone, and other available technologies.

We have made an effort to transition all our services online which include: job search workshops, employer events, language courses, individualized employment counselling, intake and assessment of new clients, re-assessment of existing clients, pre-screening candidates for job opportunities, our resume clinic, among other services.

For group format, we're mostly using zoom and for one/one we're very open to whichever technology works for you.

If you're a newcomer job seeker who'd like to register or a stakeholder who'd like to find out more, please connect with us via e-mail at

Your questions and requests will be dealt with by our solicitous staff.

Please stay safe and follow the advice of health officials.