Workplace Language Training (WLT)
Expand the skills you need to succeed in the Canadian workplace through Communication for Success – Beyond Language! World Skills offers Workplace Language Training programs for people, Canadian Language Benchmark – CLB 3,4,5 and 6. All programs incorporate sector specific language, and skills critical to the Canadian workplace.

Boost Your Communication Skills to Navigate the Canadian Workplace
All programs at World Skills incorporate the components of language, and sector specific skills into the course curriculum. Participants have the opportunity to explore, practice and enhance relevant skills using real world applications. In addition, guest speakers, including employers and sector specialists, are invited into the classes to share their knowledge, expertise, and provide participants with an opportunity to network.
Program Structure and Eligibility
What we expect from you:
- Take ownership of your learning, actively participating in all aspects of the program.
- Respect the diversity of people within program and treat everyone respectfully.
- Collaborate with the Employment Counselor to discuss actions towards your short and long term goals
- Notify Instructors of late or incomplete assignments and request extensions by email before due date.
- Attend 80% of classes and complete 100% of the assignments.
Upcoming Training:
Ongoing. For more information, contact Amanda @ ottawa-worldskills.org
Eligibility Criteria for Workplace Language Training
How Communication for Success – Beyond Language will help you Succeed.
Collaborate with Industry Experts to Build Curriculum
Course Content Connects Language and Sector Specific Skills
Industry Experts Deliver Information Sessions/Workshops
Build a Network with Industry Professionals
Learn from qualified TESL/ OCELT Instructors
Portfolio Based Language Assessments
Integrated Employment Counselling during the courses
Workplace Language Training Programs:
Communication for Success Beyond Language

Communication for Success – Beyond Language!
Workplace Communication & Skills for Success CLB 3-4: This program helps participants develop essential workplace communication skills through hands-on, practical tasks that reflect real-life professional situations in Canada. Participants will improve their ability to navigate workplace conversations, including formal and informal discussions, small talk, and professional interactions. The program also explores key aspects of Canadian workplace culture, helping participants understand expectations and communication norms.
Course Format: Blended
- Synchronous Learning – interactive class with your instructor and peers (15 hours in class zoom)
- Asynchronous Learning 2 days a week 6 hours of classroom work online platform
Office Administration Essentials (CLB 5-6): The program offers participants simulated workplace experience by providing practical, work-related tasks and situations typical of the Canadian workplace. The program includes administrative job analysis (soft and technical skills), Canadian workplace culture, general administrative tasks and procedures, and workplace written and oral communication. The program will prepare you for employment in office administration in a wide range of sectors.
Course Format: 130 hours 8.5 weeks
Synchronous Learning – interactive class with your instructor and peers (15 hours in class zoom)
Oral and Writing Essentials (CLB 5-6): The program provides participants with business oral and written communication skills needed to express themselves effectively in the Canadian workplace. It is important to consider the message, audience, and purpose of communication. Participants will analyze, evaluate, and practice oral and written communication while fine-tuning business language, expressions, and Canadian workplace protocol.
Mastering Effective Workplace Communication Skills (CLB 5-6): This program is designed to help participants develop essential communication skills for success in Canadian workplaces. Throughout the course, you will enhance your ability to read and interpret workplace documents, write clear and professional emails, and participate effectively in discussions and teamwork. Participants will also gain a deeper understanding of Canadian workplace norms, including diversity, inclusivity, and professionalism, while developing strategies for resolving workplace conflicts constructively. By the end of the course, you will have the skills and confidence to communicate clearly, collaborate effectively, and navigate workplace interactions.
Course Format: Blended
- Asynchronous: flexible, self-paced online activities (7-8 hours per week)
- Synchronous interactive live sessions (2 hours per week) to provide a balanced learning experience.
