MENTAL HEALTH SUPPORT RESOURCES
Situations like the one we’re all facing due to COVID-19 may affect our well-being and mental health. Everyone will experience these events in their own way. It is completely natural to feel stress and concern during these times and so it is important to practice positive coping strategies and to reach out for support.
Below is a listing of some of the resources and counselling services that you can access.
The Ottawa Public Health site is a valuable source of information and is regularly updated:
Visit: https://www.ottawapublichealth.ca/en/public-health-services/public-health-services.aspx
You can find specific information on COVID-19 and mental health on here:
https://www.ottawapublichealth.ca/en/public-health-topics/mental-health-and-covid-19.aspx
Information sheets in various languages can be accessed at:
COVID-19 Multilanguage Resources_accessible
If you would like to talk to someone about your concerns there are different mental health resources and services available to you:
- If you are in crisis, please contact the Mental Health Crisis Line (24 hours a day/7 days a week) at 613-722-6914 or if outside Ottawa toll-free at 1-866-996-0991.
- If you (or your child) are experiencing thoughts of suicide or harming yourself, please call 9-1-1.
Other resources exist in the Ottawa community where you can seek support, do not hesitate to call:
- Kids Help Phone (Bilingual) – 1-800-668-6868
- Good 2 talk (Bilingual) – 1-866-925-5454
- Crisis Services Canada – 1-833-456-4566
- Distress Centre Ottawa and Region 24/7 (English) – 613-238-3311
- Ottawa Rape Crisis Centre Crisis Line 24/7 (English) – 613-562-2333 | 24hr line: 613-562-2333
- Assaulted Women’s Helpline – Ontario (English, Other) – Text 24/7 to #7233
- Canada Suicide Prevention Service (Bilingual) – Text 4:00 pm to 12:00 am to #45645 or 1-833-456-4566
- Assaulted Women’s Helpline – Ontario (English, Other) – Text 24/7 to #7233 or Helpline at 1-866-863-0511 or TTY 1-866-863-7868
- Ontario Online & Text Crisis Services (English) – Chat 2:00 pm to 2:00 am | Text 2:00 pm to 2:00 Website: www.dcottawa.on.ca
Newcomer community resources (offering different language capacities):
The following organizations offer services in different languages and have a good understanding of our newcomer community concerns.
- Jewish Family Services: (https://www.jfsottawa.com/counselling-programs/)
Walk-in Clinic hours revised schedule (7 days week) can be found at: https://walkincounselling.com/
Following the recent recommendations of the national and municipal health authorities with regards to COVID-19, there will be some disruption in the services at The Walk-In Counselling Clinic across the Champlain Region.
Please see full schedule:
JFS Clinic Schedule
Tuesdays:
South East Ottawa Community Centre (SEOCHC): Services offered will be available by phone only during regular clinic hours | Clients should contact the clinic at 613-737-5115
Somerset West Community Health Centre (SWCHC): Clients should call the clinic at 613-402-2499
Family Services of Ottawa (FSO): Clients should call 613-725-3601 during regular clinic hours to schedule a session or visit www.familyservicesottawa.org for more details.
Wednesdays:
JFS: Services offered will be provided by phone and video-counselling during regular clinic hours. Clients should contact the clinic at 613-722-2225 ext. 400.
CCHC: Services offered will be provided by phone only during regular clinic hours. Clients should contact the clinic at 613-233-4443 ext. 2109.
LCMH (Carleton Place): Services offered will be provided by phone only during regular clinic hours. Clients should contact the clinic at 613-257-5915.
NRFS (Deep River): Services will be provided by phone only during regular clinic hours. Clients should call the clinic at 613-584-3358.
Thursdays:
CFS: Services offered will be provided by phone only during regular clinic hours. Clients and service providers are to call the CFS directly at 613-233-8478.
NROCRC: Services will be provided by phone and video-counselling during regular clinic hours. Clients should call the clinic at 613-722-2225 ext. 400.
Fridays:
CFS: Services offered will be provided by phone only during regular clinic hours. Clients and service providers are to call the CFS directly at 613-233-8478.
Saturdays:
FSO: Clients should call 613-725-3601 during regular clinic hours to schedule the walk-in counselling session or visit www.familyservicesottawa.org for more details.
Sundays:
JFS: Services offered will be provided by phone and video-counselling during regular clinic hours. Clients should contact the clinic at 613-722-2225 ext. 400.
- Ottawa Community Immigrant Services Organization (OCISO)
(https://ociso.org/clinical-counselling/)
For accessing Clinical Counselling services currently, click on the link below to access the website referral e-form: https://ociso.org/mhop-info-sheet-referred-client/
Contact for Program:
Patricia Davies, Counselling Program Manager
Phone: 613-725-5671 ext. 322
Fax: 613-725-9054
E-mail: pdavies@nullociso.org
- Immigrant Women Services Ottawa (IWSO) – Crisis intervention and Counselling Services
https://www.immigrantwomenservices.com/services/crisis/
Tel: 613-729-3145
ADDITIONAL INFORMATION RESOURCES RELATED SPECIFICALLY TO MENTAL HEALTH AND COVID-19
Canadian Mental Health Association:
https://cmha.ca/news/covid-19-and-mental-health – helpful tip sheets on managing anxiety related to Covid-19
Canadian Mental Health Commission:
https://www.mentalhealthcommission.ca/English/covid19 – tip sheets on mental health care during Covid-19 for example:
- Mental Health First Aid and Care:
https://www.mhfa.ca/en/blog/mental-health-first-aid-covid-19-self-care-resilience-guide
- Tips on talking to someone in crisis:
